It often feels as if the world is just a little nastier than it used to be with online attacks to individuals and businesses. Well it turns out that’s not new. The internet has made it a little bit more visible, but history is filled with examples of public attacks on professionals, politicians and businesses.
Jason Voiovich thinks we can learn so much from how others have handled criticism and negative feedback throughout history. As you put yourself out there, you need to be prepared for feedback, both good and bad. The only thing worse than getting criticism is not getting criticism.
As a business owner, you can’t take it personally. You need to take the emotional sting out of an insult and respond strategically.
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